Returns & Exchanges
At Dog Child, we want you and your pup to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, we offer a hassle-free 30-day return and exchange policy for all unworn items in original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is free of pet hair or wear.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided by our portal and affix it to the outside of your return package.
- 4.Drop Off and Refund
Leave your package at any authorized carrier location; once received and inspected, we will issue your refund or ship your exchange within 5-7 business days.